We are able to provide customisation at most levels. As Sage 300 ERP Development Partners we are able to customise most of the functions to meet your business requirements. These may include desktop as well as Web-based developments. We would be pleased to quote on any of these requirements and these would normally be determined by the time the Benchmark testing is complete. However, often these requirements only become a need as the product is used and windows of opportunity open up.
Project management of the system implementation is one of the most important disciplines. Management of all these processes is key to a successful and value-added implementation; to track any issues that may occur and to resolve them in a timely manner. Each implementation is unique and has its own challenges and these challenges are best overcome with a well-managed project.
We work closely together with ALLTEK to distribute IMan, a cost-effective Sage 300 ERP integration tool for the Southern African market. We have the in-house skills to assist with any integration that a Sage 300 ERP Business Partner or Client might need. The main focus of the product is integration made simple and speed of setup. Please contact us for more details on IMan.
Sage 300 ERP offers its ClientCare package which ensures that your software is always up to date. This is an annual fee based on the current pricing of modules. It is mandatory in the first year and optional thereafter. It is the only mechanism whereby products are kept updated on an annual basis.
At Ahead of the Curve, we offer a monthly SLA (Service Level Agreement) package, which guarantees service within a specified time determined in the contract. We would be responsible for all support on the products installed or covered by the agreement. Should an SLA not be in place, support is available on a first-come-first-served basis.